Consumer rights

1. Right to withdraw from the contract

You have the right to withdraw from this contract without giving a reason within 14 days.

The period for withdrawing from the contract expires 14 days after the day when you or a third party designated by you, with the exception of the carrier, takes over the goods (day of collection from the courier/day of collection at the post office/day of personal collection).

When exercising the right to withdraw from the contract, inform us of your decision to withdraw from this contract by a clear statement (for example, by letter sent by post, fax or e-mail) to the address EvaMária s.r.o., M.R.Štefánika 9, 926 01 Sereď, Slovakia or by e-mail: complaints @salonevamaria[dot]eu. For this purpose, you can also use your e-shop account directly in the order, where there is a button to return the goods.

The withdrawal period is preserved if you send a notice of exercise of the right to withdraw from the contract before the withdrawal period expires.

2. Consequences of withdrawal from the contract

After withdrawing from the contract, we will refund all payments you made in connection with the conclusion of the contract, especially the purchase price, including the costs of delivering the goods to you. This does not apply to additional costs if you have chosen a different type of delivery than the cheapest standard delivery method we offer. Payments will be returned to you without undue delay, at the latest within 14 days from the day we receive your notice of withdrawal from this contract. Their payment will be made in the same way that you used for your payment, unless you have expressly agreed to a different payment method, without charging any additional fees. As a rule, we send the returned money to the account number provided by you.

Payment for the purchased goods will be paid to you only after the returned goods have been delivered back to our address.

"Send the goods back to us directly to the address of the store or bring them personally to the address of the store no later than 14 days from the day of exercising the right to withdraw from the contract. The period is considered to be preserved if you send the goods back before the 14-day period has expired. You bear the costs of returning the goods. Please do not send the goods back by post as a letter. There are often inconveniences associated with it. Please send the product back as a package!

You are only responsible for any reduction in the value of the goods as a result of handling them in a manner other than what is necessary to determine the nature, properties and functionality of the goods."

Prepared in accordance with Act No. 102/2014 Coll. consumer protection when selling goods or providing services on the basis of a contract concluded at a distance or a contract concluded outside the seller's premises.